Plain-English terms of service.

By accessing or using brewlytics.ai or any Brewlytics.ai product (Barley, the Brewlytics dashboard, the Barley AI widget — collectively, the “Service”), you agree to these Terms. If you don’t agree, please don’t use the Service.

These Terms apply to both brewery customers (B2B) and individual patrons using the Barley app (B2C). Brewery customers may also have a separate written agreement with Brewlytics.ai; where that agreement conflicts with these Terms, the written agreement controls.

Brewlytics.ai builds Companion Commerce™ tooling for craft beverage brands, starting with breweries:

• The Barley app — free for patrons, available via web today and on iOS / Android with the first cohort of brewery launches.
• The Brewlytics dashboard — paid SaaS for breweries, including taste-profile modeling, segmented messaging, and a loyalty engine.
• The Barley AI widget — embeddable chat for the brewery’s own website, bundled with the dashboard subscription.

We may add, remove, or change features as the product evolves. Material breaking changes are communicated to paying customers in advance.

If you create an account, you’re responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us at support@brewlytics.ai if you suspect unauthorized access.

You agree not to:

• Use the Service for unlawful purposes.
• Attempt to gain unauthorized access to the Service or its underlying infrastructure.
• Interfere with or disrupt other users’ access to the Service.
• Reverse-engineer, decompile, or scrape the Service except as expressly permitted by law.
• Use the Service to harass, defame, or harm other users, brewery customers, or third parties.
• Misrepresent yourself or impersonate another person or business.

The Service, including its content, design, code, the Barley name, the Beer Taste Genome, the Recommendation Score, the Barley mascot, and all related trademarks, is owned by Brewlytics.ai or its licensors and is protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission, except for normal browsing and personal review.

Your data — taste profiles, ratings, customer lists, analytics — belongs to you. By using the Service, you grant Brewlytics.ai the limited, revocable license needed to operate the Service for you (e.g., process your data to produce the recommendations and reports you’ve asked for).

Your use of the Service is governed by our Privacy Policy, which describes the data we collect and how we use it. You can revisit your cookie choices at any time via the cookie settings link in the footer.

Brewery subscriptions are billed monthly or annually depending on the plan you select during your demo. We accept payment by credit card and ACH for U.S. customers. Annual plans are non-refundable but can be paused on cancellation; month-to-month plans cancel at the end of the current billing period.

On cancellation, you keep access to your data via one-click export of taste profiles, opt-in customer lists, and aggregate analytics. After 30 days, the data is permanently deleted from Brewlytics systems. Anything you wrote to your POS (e.g. Square Loyalty redemptions) stays in your POS — we don’t reach into your POS to delete history.

Patron-facing Barley app access is free and can be cancelled by the patron at any time via opt-out in the app.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the Service will be uninterrupted, error-free, or secure, though we work continuously to make it all three.

Recommendations and analytics are statistical estimates, not guarantees of customer behavior. Pricing estimates produced by the calculator at /pricing or the demo-gated calculator are planning estimates; final pricing is confirmed during a demo.

To the maximum extent permitted by law, Brewlytics.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Service. Our aggregate liability for any direct damages is capped at the amount you paid Brewlytics.ai in the 12 months preceding the claim.

You agree to indemnify and hold Brewlytics.ai, its officers, employees, and agents harmless from any claim, demand, or damages arising from your use of the Service in violation of these Terms or applicable law.

We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent change. Material changes are announced to paying customers in advance; continued use of the Service after changes constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Any disputes shall be resolved in the state or federal courts located in California.

Questions about these Terms? Contact legal@brewlytics.ai. For privacy-specific inquiries, use privacy@brewlytics.ai.